Elevate Your Club Experience, Measure What Matters
Confidential Member Surveys Tailored for Your Club
Independent feedback for a stronger, more engaged golf community
“The small fee we invest in our annual club survey pays off many times over by helping us retain members and improve member satisfaction. It also enables us to prioritise projects that deliver the greatest value to our members. Running a golf club means putting our members first, and it’s essential to understand their needs and expectations. There’s no downside to conducting a club survey—only valuable insights and positive outcomes.”
What Are Club Managed Surveys?
At Net Golf, we specialise in creating bespoke, independent member surveys designed exclusively for golf clubs. We work independently of club management to ensure that your members’ voices are heard, trusted, and kept completely confidential. Our tailored surveys allow members to speak freely about their experiences, giving you genuine, actionable insights to help your club grow.
Why Choose Us To Manage Your Survey?
Empowering Golf Clubs with Honest, Confidential Feedback
1. Confidentiality & Trust
Our surveys are conducted independently, guaranteeing that members' responses are confidential. This approach fosters honest feedback, giving clubs the insights they need to make real improvements.
2. Custom-Built for Your Club
We design each survey to address the specific needs of your club, covering everything from overall satisfaction to detailed department feedback. Our tailored approach means you get results that are relevant, meaningful, and actionable.
3. Annual Tracking for Continuous Improvement
With Net Golf, you have the option of conducting annual surveys, allowing you to track department scores and an overall membership satisfaction score. Over time, these benchmarks provide clear indicators of your club’s progress and help you set strategic goals for improvement.
Benefits for Your Club
Move Your Membership Satisfaction Score Forward
1. Department Scores for Targeted Improvements
Gain department-specific insights—whether it's the course condition, dining experience, or pro shop service—so you can pinpoint areas for growth and recognise high-performing teams.
2. Overall Membership Satisfaction Score
Understand how satisfied your members are overall and set actionable goals for improvement. By tracking this score year after year, you can measure the impact of your efforts and show members you’re committed to enhancing their experience.
3. Strengthen Member Loyalty and Engagement
When members see that their feedback leads to real changes, they feel valued and heard. This drives stronger member loyalty, deeper engagement, and a thriving club community.
Our Process
Simple, Professional, Effective
1. Submit The Club Survey Form Below
We will reach out via email with a tailored club survey containing essential questions designed to capture the insights your club needs. You'll have the opportunity to request any adjustments or additions to customise the survey specifically for your club. These modifications can be easily submitted through a simple online form we provide.
We will also send you a payment link for the fee which is £395 payable by visa, credit card or BACS
2. Survey Design
We then craft a tailored survey designed to gather meaningful insights across all club departments.
3. Confidential Feedback Collection
Our surveys are conducted independently, ensuring all responses are anonymous and unbiased.
4. Results & Analysis
Receive a comprehensive report with department scores and an overall satisfaction score, alongside insights and member comments.
5. Ongoing Improvement
Conduct annual surveys with us to continually assess progress, celebrate successes, and stay focused on enhancing member satisfaction.
Once the Survey Is Ready, What Happens Then?
Survey Distribution
Once the online survey is created and receives final approval from your club management, our team will provide a prepared email or WhatsApp message for distribution to your members. This communication will clarify the purpose of the survey, emphasising the importance of gathering member feedback and our role as an independent, confidential third-party facilitator. Members will be invited to click on the provided link and complete the survey, which will take approximately 15 minutes.
Ready to Enhance Your Club’s Experience?
Reach out today. Discover how Net Golf can help you gather, track, and act on the feedback that matters.
Managed Club Survey With Full Report Fee
£395